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Urban Safety and Legal Basics
都市安全與法律基準
Learn Hong Kong high-rise home safety, current pet law essentials, typhoon preparation, and window grille checks.
Brand Story
Global Standards, Local Heart:Journey Since 2013 🧡
Founded by Viola and Philip, Furrenz was born from a mission to bring North American professional standards to Hong Kong. Our Fur Ball logo represents our philosophy—pets are at the center of our world and inseparable from the family. We provide the care they deserve, ensuring they thrive in the freedom of their own home.
20+ years of global experience
We combine international practice with Hong Kong experience, bringing globally recognised care standards into everyday in-home visits in a way families can see and feel.
International certification and safety standards
Our team holds pet first aid and professional care credentials, aligned with recognised associations including PSI, PUPS, and APSE to protect every detail.
Award-Winning Excellence
As the pet industry's most trusted brand, our multi-award winning services deliver unparalleled care. We provide families with total reassurance for both daily routines and specialized travel.
Trusted professional partners
We work with veterinary clinics and wellness providers, so support can connect more quickly to medical guidance and care resources when needed.
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Brand Recognition
Multi-Award Winners,Proven by a Growing Community 🏆
From 30,000+ pet care visits to 38,000+ social followers, our growth comes from every calm, attentive, and professional care experience.
Furrenz has also received multiple industry honours, including Best Brand, Best Service, Most Valuable Pet Care Service, and Outstanding Enterprise, with major media coverage further recognising our professional standards and market trust.
Over the years, families have trusted Furrenz during travel, work, relocation, and unexpected life changes. We continue sharing care guidance through our community and one-to-one consultations, walking alongside every pet family. If you would like to learn more about our process, service coverage, or tailored care plans, contact us anytime. Professional care and warmth will keep protecting every chapter of life with pets.
True Understanding
Expert Pet Academy,
Turning Global Wisdom
Into Urban Pet Parenting
Professional pet care begins with understanding. Furrenz Pet Academy turns international care standards and Hong Kong high-rise pet parenting experience into friendly, structured courses. From nutrition and behaviour to first aid concepts, we use science and care to help every pet parent become a more confident guardian.
30,000+Real care visits
Certified care team
Hong Kong urban pet knowledge
Pet parent-friendly courses
Biology, Nutrition and Longevity
生物學、營養與長壽
Understand nutrition, weight management, senior care, and the foundations of everyday health.
Mental Resilience and Social Harmony
心理韌性與社交和諧
Learn how to support separation anxiety, corridor barking, and emotional regulation in compact living spaces.
Integrated Support Systems
全方位支援體系
Build practical home care routines, with multi-pet management, first aid concepts, and emergency response skills.
Devoted Care
Professional Pet Sitting Tailored to Every Pet
With more than 20 years of global experience and pet first aid certification, Furrenz provides genuine one-to-one in-home care. Whether for cats, dogs, overnight stays, or small animals, we keep pets at the centre of the story so they can relax in the home they know best while you travel with confidence.
Cat Sitting
貓貓保姆服務
Professional one-to-one in-home care with play, feeding, cleaning, and calm companionship shaped around your cat's personality and routine.
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Dog Sitting & Walking
狗狗保姆與散步
Safe, regular walks and companionship help your dog burn energy, stay settled, and feel happy at home each day.
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Overnight Pet Sitting
寵物保姆過夜服務
Overnight companionship and attentive care help pets rest safely at home, giving you peace of mind while you are away.
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Small Animal Sitting
小型動物保姆服務
Thoughtful care for rabbits, hamsters, birds, and other small animals, with visit routines built around species-specific needs.
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Empowered Happiness
Curated Pet Shop,
Selected from 30,000 Real Care Visits
We are more than a shop: we are a health-minded care team for pets. Every premium food, enrichment toy, and care essential in Furrenz Pet Shop is selected from hands-on experience during daily in-home visits, with priority given to trusted Hong Kong brands.
Nutrition & Wellness
營養與健康
Premium food, professionally trusted supplements, and natural treats that support long-term health and everyday vitality.
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Play & Fun
玩樂與趣味
Durable, enriching toys selected with the same standards we use in professional in-home pet care, designed to stimulate minds and ease stress.
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Medical & Care
醫療與護理
Grooming and hygiene essentials that meet the high standards of our pet first-aid certified care team.
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Technology & Innovation
科技與創新
Modern pet technology designed for busy Hong Kong homes and selected for reliability in real daily routines.
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With 23+ years of pet care experience, Viola brings professional standards and family-like care to every visit.
Viola Leung
Founder & Head of Pet Care
Philip blends marketing strategy with animal behavior insight to build trusted care and give owners peace of mind.Philip Chau
Co-Founder & Head of Marketing
Professional Team
Meet Furrenz,
Professional Pet Sitter Team
A team of experienced animal lovers caring for Hong Kong pet families with warmth, reliability, and professional standards.
BobbyFurrenz Ambassador & Head of Puppyland
ChimiFurrenz Ambassador & Head of Kittyland
FluffyFurrenz Ambassador & Headof Bunnyland
Raised around animals, Mariko cares with gentleness and patience, helping owners feel at ease while away.
Mariko
Professional Pet Sitter
Yan cares for dogs, cats, rabbits, and fish, including medication and special diets for each pet’s needs.Yan
Professional Pet Sitter
Xenia has experience with large dogs and medical care, including chemotherapy, diabetes support, and vet assistant training.Xenia
Professional Pet Sitter
Kalea has loved animals since childhood, cares for three Poodles, and also has experience looking after cats.Kalea
Professional Pet Sitter
A cat parent since 1996 and now mother to eight cats, Grace brings years of experience to in-home pet care.Grace
Professional Pet Sitter
Bowie loves animals and understands how familiar surroundings help pets feel safe while owners are away.Bowie
Professional Pet Sitter
Angge grew up with pets and has hands-on care experience with adopted dogs, including walks, medication, and daily routines.Angge
Professional Pet Sitter
Lorraine loves cats and dogs and uses positive reinforcement training with a gentle approach to behavior.Lorraine
Professional Pet Sitter
20+ pet sitters across Hong Kong
Meet the TeamBook Furrenz in-home pet sitting
Testimonials
Real pet parent stories,trusted Furrenz care
“We used Furrenz pet sitting service during a 24-day business trip. We were very happy with the sitter's professionalism and care, and she sent detailed photo and video updates every day. When we returned home, our cat was calm and relaxed, so I recommend Furrenz to any pet parent who needs support.”