Furrenz Pet Academy FAQ
All academy content and courses are created and taught directly by our co-founders, Philip and Viola.
No. Our courses are designed to increase pet owners' understanding of pets based on our extensive practical insights from over 30,000 completed pet-sitting jobs. They are meant for educational sharing and are not intended to replace professional medical or veterinary advice.
Our courses are sold as themed bundles. Each bundle contains multiple individual courses, complete with recorded videos, presentation slides, cheatsheets, and quizzes.
Currently, there is no subscription model. When you purchase a course bundle, you receive one-time, lifetime access to all included courses and materials.
Once you complete all the quizzes within a course bundle, you will successfully earn your certificate of completion.
Yes! You will create an account that allows you to log in, track your course progress, and stream the course videos anytime. While videos require an online login to view, you can permanently download all accompanying materials (such as slides and cheatsheets) for offline use.
Due to the digital nature of the content—where users gain immediate access and the ability to download materials upon purchase—all academy course sales are strictly non-refundable.
Yes, we are open to providing corporate or group access options. Interested organizations or teams can email us directly at info@furrenzpetcare.com to enquire about special arrangements.


